How we speedily enhanced operational efficiency for a ₹200 crores turnover electronic dealer

Client Challenges

  • Absence of orderly purchase planning
  • Working capital blockage due to high dead stock
  • Frequent fraud incidents at stores
  • Heavy penal charges levied by brand owners
  • Loss in revenue by not claiming supplier back-end schemes
  • No clarity in finance-backed sales and claims

PKC Solutions

  • PKC ran an end-to-end operations transformation program
  • Standardized the ordering mechanism based on sales, existing stock and transit quantity
  • Ticketing mechanism to ensure effective interdepartmental communication
  • Implemented the exceptions and errors indicators to reduce the penalty and fraud
  • Regularization of stock clearance at periodic intervals
  • Introduced a robust system to track supplier back end schemes

Results

  • 36% drop in packaging cost
  • RS 27 lakhs P.A. saved on revenue leakage
  • ~82% reduction in penal charges
  • 11% reduction in stocks without reduction in sales
  • Risk of errors and frauds reduced minimally
  • Led to higher operational efficiency with scalability for future expansion

 

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