Client Challenges
- Management’s excess involvement in daily operations spared little time to focus on expansion
- Poor sales order fulfillment
- Inter-departmental silos
- No accurate information for decision making
- Improper product coding and racking made product identification difficult
PKC Solutions
- Standard goods receipt and sales order process that minimized management involvement
- Restructure database for the category, design name etc.,
- Installed a tracking mechanism with automated escalation and follow-up report of all stages from fabric purchase to production
- Enabled easy data access from anywhere with a live view of stock in warehouse and WIP
- Design a warehouse racking layout to easily identify and pick goods
Results
- ~77% increase in order fulfillment ratio
- ~50% reduction in order processing time
- Increase in order fulfillment ratio from 20 to 150 orders per person by automating warehousing procedures
- Less management involvement in daily operations
- Real-time stock data and analysis
