ERP for Jewellery Industry in India: Best Options & Benefits

Running a jewellery business comes with managing complex tasks like inventory, billing, GST, old gold exchange, etc. That’s where ERP for jewellery industry in India comes in.

From tracking inventory to managing customers, finances, and GST,  jewellers can rely on ERP to manage it all. Here’s a guide to finding the best ERP for the jewellery industry, with features and benefits explained. 

Why the Jewellery Industry in India Needs ERP Software?

One of the oldest and most established markets in India is the jewelry business.

However, things have changed rapidly, which is why ERP for the jewellery industry has become a must-have.

Here’s what makes it so important:

1. Managing Complex Inventory 

Gold, diamonds, and gemstones are high-value materials that require precise tracking in terms of weight, purity, and cost. 

You need a system that can track everything with 100% accuracy, which ERPs can do much better than manual methods. 

2. Cost Control & Profitability

Gold prices fluctuate daily. ERP updates costs in real-time, ensuring accurate pricing and margin protection.

Plus, with accurate wastage tracking, ERP identifies leakage points, e.g., melting, polishing, etc. 

It also tracks karigar (artisan) labour costs vs. output, optimizing resource use.

3. Managing Multi-Store Chains

If you run more than one store, having an ERP is non-negotiable.

With stores, workshops, and warehouses across cities, ERP allows – 

• Real-time inventory sync
• Standardize billing and pricing
• Monitor staff and security at each outlet

4. Compliance & Hallmarking

Every jewellery business in India must follow strict rules like:

• GST billing
• Hallmarking laws
• Gold exchange tracking

ERP for jewellery shops in India is designed to handle all of this. It lowers your chance of penalties and saves time when filing GST taxes.

5. Customer Experience & Sales

ERP integrates CRM to track customer preferences (e.g., design, metal type) for targeted marketing.

Business owners can leverage the data to target loyal buyers during festivals and wedding seasons.

6. Supply Chain & Sourcing

ERPs also help with vendor management by tracking supplier performance (e.g., purity, delivery time) and raw material origins.

It also makes global sourcing simple by managing imports with customs/duty integration.

7. Financial Transparency

An ERP system helps businesses track profitability by product or category, manage loans against inventory, and forecast demand more accurately. 

Role-based access controls also improve security by lowering the possibility of internal fraud.

Top Features of ERP for the Jewellery Industry in India

The jewellery industry needs an ERP that tackles its unique challenges and requirements.

Here’s what to look for in your jewellery ERP: 

Inventory Management

• Track inventory levels across multiple categories and designs in real time
• Barcode/RFID integration for accurate, quick updates and to minimize manual errors
• Automated reorder alerts for low stock to prevent stockouts of popular items.
• Items are organized by type, metal, gemstone, and design for efficient stock control.
• Detailed reports on stock movement, wastage, and profitability.

Compliance and Certification Management

• Hallmark & certification linking to jewellery items for authenticity and regulatory compliance.
• Ensure adherence to GST, BIS, and other regulatory requirements with automated reporting tools.
• Maintain detailed records for internal and external audits, supporting transparency and accountability.

Billing and Accounting Integration

• Automated invoicing with a single entry, update ledgers automatically, and ensure GST compliance.
• Multiple payment options – cash, card, EMI, and digital wallet payments at the point of sale.
• Track cash flow, bank reconciliation, and generate profit and loss statements for easy financial management

Manufacturing and Workflow Automation

• Manage workflow from raw material to finished product, including design, casting, and polishing.
• Karigar (Artisan) management to assign and track work orders, monitor progress, and manage labor allocation
• Simplify procedures to eliminate bottlenecks and boost production effectiveness.

Multi-Location Management

• Manage inventory, staff, and pricing across multiple branches in real time from a single interface.
• Easy stock transfer items between locations and maintain centralized inventory control.
• Ensure secure access to sensitive data for different staff members at each location.

Customer Relationship Management (CRM)

• Keep track of comprehensive client data, such as preferences and past purchases.
•  Manage memberships and offer personalized promotions to enhance customer retention.
• Track repairs, warranties, and custom orders, keeping customers informed at each stage.

E-Commerce & Website Integration

• Synchronize inventory and orders between physical stores and online platforms.
• Ensure real-time inventory updates across all sales channels.
• Integrate digital catalogues for easy online browsing and ordering

Mobile App Access for Owners

• Access business data, approve transactions, and monitor operations from anywhere via a mobile app.
• Receive notifications for critical events such as low stock or high-value transactions.
• On-the-Go reporting with mobile access to reports from mobile devices for quick decision-making.

User Role Management & Security

• Assign specific permissions to staff based on their roles (e.g., sales, accounting, inventory).
• Protect sensitive business and customer data with robust security measures.
• Maintain logs for all user activities to support compliance and internal audit requirements.

Multi-Language & Regional Support

• Support multiple Indian languages and regional requirements for ease of use across diverse locations.
• Adapt the ERP interface to local languages and business practices.
• Ensure that every employee can effectively use the system, irrespective of language or location.

Also Read:
Guide to Jewellery Business Automation in India

Top 7 ERP Software for Jewellery Businesses in India

Here are some of the most popular ERP software for jewellers in India:

1.Marg ERP 

Marg ERP is one of the most popular and budget-friendly ERP solutions for small and mid-size jewellery businesses in India.

KEY FEATURES:

•  BIS/Hallmarking compliance tracking
• GST billing and e-invoicing
• Barcode printing and scanning
• Karat/purity-based inventory
• Old gold exchange tracking
• Daily metal rates auto-update
• Bulk SMS and CRM integration

✅PROS:

• Affordable monthly plans
• Easy to use even for non-tech users
• Widespread adoption & support in India
• Customizable for jewellery-specific needs

❌CONS:

• Not ideal for large chain stores
• The user interface feels outdated
• Limited mobile access features
• Customization can add cost

2. TallyPrime

TallyPrime is a trusted accounting ERP that many jewellers use with added custom plugins.

KEY FEATURES:

• GST-ready accounting
• Batch-wise and item-wise inventory tracking
• Custom jewellery billing templates
• Simple CRM and ledger tools
• Easily integrated with jewellery add-ons

✅PROS:

• Strong financial and GST compliance
• Highly reliable and stable software
• Easily available local support
• Recognized brand across India

❌CONS:

• Requires add-ons for full jewellery features
• Limited built-in barcode or karat tracking
• Not cloud-based unless used with third-party tools
• Scalability issues for complex operations

3. JILABA 

Specifically designed for the jewelry retail sector in India, with features unique to their requirements.

KEY FEATURES:

• Gold & silver item management (including weight & purity)
• Karat-wise inventory control
• Barcode & RFID tagging for jewelry
• BIS Hallmarking integration
• GST-compliant invoicing with HSN codes

✅PROS:

• Handles high-value, multi-location inventory
• Strong security for high-value inventory
• Strong jewellery design workflow support
• Mobile app dashboard
• Strong jewellery design workflow support

❌CONS:

• Higher setup cost for small jewellers
• Limited third-party integrations
• Lesser known compared to Tally or Marg

4. Ornate ERP

Ornate ERP is a modern, cloud-first ERP system built for enterprise-level jewellers and retail chains.

KEY FEATURES:

• Cloud inventory sync across multiple stores
• Real-time gold rate updates
• RFID security integration
• Mobile POS and billing
• Integrated with online e-commerce
• BIS/hallmarking

✅PROS:

• User-friendly interface
• Good analytics reporting 
• Strong focus on security and data tracking
• Handles complex jewellery transactions well

❌CONS:

• Expensive for small retailers
• More training is required for staff
• Customizations can take time

5. JewelSoft

JewelSoft is an all-inclusive ERP solution designed especially for Indian jewelry producers, wholesalers, and retailers.

KEY FEATURES:

• Item-wise weight and karat tracking
• Can be used for both B2B and B2C
• Barcode and label generation
• Order, repair, and return tracking
• Custom sales reports and tax modules
• Mobile alerts and sales monitoring

✅PROS:

• Tailored features for Indian jewellers
• Advanced costing & pricing.
• Helpful for manufacturers and retailers
• Efficient old gold and exchange module

❌CONS:

• Higher cost
• UI feels slightly cluttered
• Initial setup can take time
• Limited online documentation

6. Logic ERP 

Logic ERP is an Indian ERP offering modules tailored for jewellery, focusing on integration and process management.

KEY FEATURES:

• Real-time stock sync across locations
• Multi-user billing and security roles
• Karat-wise pricing and metal rate updates
• Loyalty program integration
• E-commerce platform integration

✅PROS:

• Powerful features for retail chains
• Scalable and flexible
• Strong reporting and analytics tools
• Good for franchises and mall outlets

❌CONS:

• Not suitable for small or single-store setups
• Requires technical training
• Pricey compared to Marg or Tally

7. Jwelly ERP

This is a newer, niche player offering a dedicated jewellery ERP solution, focusing on affordability and core features.

KEY FEATURES:

• Billing with Karat and making charge tracking
• Barcoding and image tagging
• Repair and order management
• SMS and marketing tools
• Mobile app access for owners

✅PROS:

• Simple interface and easy onboarding
• Good support for regional languages
• Great for standalone shops
• Affordable pricing

❌CONS:

• Not ideal for chain stores
• Limited third-party integrations
• Basic reporting tools

How PKC Can Help With Jewellery ERP Selection & Implementation?

✅Three decades of demonstrated competence in business consulting

✅Specialized ERP consulting, implementation, and software migration services

✅Prevents expensive ERP failures by using careful implementation and selection

✅Business Process Automation expertise for jewellery workflows

✅Comprehensive training and end-user support programs included

✅Revenue growth and profitability improvement focus approach

✅Cost optimization insights for better expense management

Frequently Asked Questions

1. Can small jewellers afford ERP software?

Yes, many ERP systems like Marg ERP, Jwelly ERP, and JewelSoft offer affordable plans. Because cloud-based solutions eliminate the need for costly hardware, ERP is now affordable for even jewelry retailers with a single store.

2. Is ERP required for GST filing in the jewellery business?

Although not mandatory, ERP makes GST filing much easier. ERP systems auto-generate GST-compliant invoices, track tax credits, and help file GSTR-1 and GSTR-3B with zero errors. This saves time, avoids penalties, and ensures smooth audits.

3. How long does it take to implement ERP?

For small jewellery shops, a basic ERP setup may take up to 2 weeks. For larger stores or multi-branch jewellery businesses, it may take 4–8 weeks, depending on data migration, training, and customization.

4. Is ERP able to track gold loans and old gold exchange?

Yes, most modern ERPs like JILABA, JewelSoft include modules for tracking old gold exchange, gold loan advances, and buyback transactions. This ensures transparency and proper accounting for both the jeweller and the customer.

5. What is the best ERP for the jewellery industry to reduce cost overruns?

Logic ERP and Ornate ERP work well for reducing cost overruns in large setups. They offer real-time inventory control, staff tracking, and smart analytics, which help you avoid overstocking, theft, and manual billing errors. Jewellers with smaller budgets can opt for Marg ERP to assist with cost control.

6. Which is the best free ERP for the jewellery industry?

There is no completely free ERP tailored to the jewellery industry. However, open-source ERPs like Odoo can be customized for a jeweller, though you would need a developer for customization.  For affordable, ready-to-use tools, Jwelly ERP and Marg ERP offer low-cost plans with free trials.