Expert verified The Benefits Of Business Workflow Automation For Your Organization
All business organizations ultimately aim for the following outcomes namely
And as famously said “Focus on the Process, not on the outcomes”; the secret to achieving the above outcomes is to focus and improve business process workflows across all departments with the help of business workflow automation.
DID YOU KNOW that a recent global study carried out by OnePoll has found that, on average, 26% of an employee’s day is wasted on avoidable administrative work, unnecessary tasks, and outdated ways of working; that means around 1/3rd of the salary being paid to the employees is being silently leaked from revenue which makes Business Workflow Automation need of the hour!
Workflow Automation is defined as the design, creation, deployment, and automation of business processes based upon pre-set rules where work tasks are automatically triggered and routed between people, technology, and data.”
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Internal Controls & Process Workflows :
Business processes/workflows are incomplete without effective internal controls in-built into them. Internal controls are interlocking actions built into an organization’s workflows to safeguard assets and reduce losses/cash outflows by reducing errors and fraud.
Eg: ERP-based restriction of A/P (Purchase Invoice) entry if the price as per invoice is higher than PO(purchase order) price thereby preventing excess payment to the vendor, saving profits and cashflows.
Internal controls become ineffective and fail when manual workflows are prevalent in business due to the lack of transparency, interlocking features and possibilities of easy circumvention of controls that undercuts the very purpose of setting internal controls.
From Manual to Automatic: The Advantages of Business Workflow Automation
Reduced Manpower Requirement = Reduced Salary Expense :
When companies scale up and grow, manpower need not be increased in the same proportion since employees are freed up from performing inefficient processes, thus directly resulting in cost savings and increased profits!
Faster Billing and Collection :
Automating the billing process ensures timely issuance of invoices, approvals, and automatic reminders to customers ultimately resulting in faster customer payments ultimately increasing the cash flows!
Reduced Penalties & Fines :
Automated alerts, reminders, and escalations for on-time remittance of various statutory dues can save a company from late fees, penalties, and all costs of non-compliance.
Improved Internal Controls :
If manual processes exist and an employee feels pressure to complete tasks faster, they may easily circumvent the controls and procedures. Business workflow automation enables allocating tasks to the next responsible employee and locks the task if not approved by the appropriate authority.
For example, a PR above an authorized amount will need manager approval without which PO cannot be raised, thus reducing the risk of fraud.
Achieve Greater Efficiency with PKC Consulting’s Business Workflow Automation Services!
PKC Management Consulting is a process consulting company helping businesses transform themselves by automating workflows and processes to scale up the business effortlessly.
Implementation is the USP of PKC Consulting. While other consultants provide workflows on paper, we sign off only after implementing (training employees) with a minimum of 90% compliance by employees in new automated workflows.
PKC Consulting helps implement the right blend of industry best practices and unique customizations required for your business’s workflow automation across all departments: Sales & CRM, Procurement, Accounts, HR, Asset Management, etc adding the following benefits.
Helps reduce time spent by Top Mgmt. in operations :
PKC team helps in setting turnaround time that can trigger automatic alerts, reminders, and escalations for pending activities. Top Mgmt. are no longer required to follow up manually thus enabling management by exception!
Intuition Based Vs Data-driven decision making :
The success of the organization is in the quality of decisions made by the top management which is possible only if backed by real-time, accurate business data which emanates from workflow automation. PKC ensures accurate data is made available to the top management on the go.
Measure Employee Performance: [H3] “What’s measured improves”
When workflows and processes are done manually, it is not possible to keep track of outcomes, tasks, and KPIs. Business Workflow automation tracks all KPIs automatically and acts as a basis for data-driven measurement of employee performance and appropriate appraisal. These critical KPIs will be developed by the PKC team.
Improved Accountability & Transparency:
Business Workflow automation involves rules, and logic inbuilt into the software specifying the sequence of tasks, the employee responsible for the task, etc. PKC Management Consulting team ensures that employees are clear about what they are expected to do and can see clearly the stage/status of a task/transaction in the system.
Any business to successfully sustain and scale up, top management is required to spend its maximum time ideating and working towards the growth/expansion of the business instead of fire-fighting and following up on daily routine workflows.
The only way to achieve it is through business workflow automation which takes care of end-to-end workflows seamlessly by itself; involves management only for exceptions; provides visibility to entrepreneurs through MIS and Dashboards.
“Do what you do best and Outsource the rest to the ones who do it best”
We believe that businesses should focus on their core product/service while we take care of streamlining the workflows and ensuring its effectiveness periodically to enable your business to sustain & scale up!
Want to automate your workflow? Contact us now
